Pre Sales Engineer – Sophos Technologies – Ahmedabad

2 - 6 Years
Ahmedabad

Job Description

Collaborate with Sales, Sophos partners and customers and communicate effectively.
Assisting small/ medium or large enterprise customers/ partners in successfully implementing, deploying Sophos Endpoint Solutions.
Sharing industry best practices to optimize Sophos product/ solutions according to customers network.
Taking ownership and Troubleshooting reported issues and providing workarounds for any known issues.
Provide timebound resolution to the customer with highest level of customer satisfaction.
Customer handholding for limited period as defined by the management to ensure customers ease of use with the product.

At least 2+ years of overall work experience with at least 1 + years of experience working as Presales Engineer, doing POC, deployment or work as a Security consultant for Endpoint technology product lines.
Experience in handling global customers.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Sophos technologies Pvt Ltd

Sophos technologies Pvt Ltd
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Recruiter Name:Afzal Girach

Contact Company:Sophos technologies Pvt Ltd